{"id":68,"date":"2025-06-02T19:00:06","date_gmt":"2025-06-02T19:00:06","guid":{"rendered":"https:\/\/getleadsdemoserver.ca\/index.php\/contact\/"},"modified":"2025-06-02T22:40:07","modified_gmt":"2025-06-02T22:40:07","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/getleadsdemoserver.ca\/index.php\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"68\" class=\"elementor elementor-68\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3221d7e3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3221d7e3\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7c55b38b\" data-id=\"7c55b38b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6615b215 elementor-widget elementor-widget-heading\" data-id=\"6615b215\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-630d346a elementor-hidden-tablet elementor-hidden-mobile\" data-id=\"630d346a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3ba07ab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3ba07ab\" data-element_type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-70897b17\" data-id=\"70897b17\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a787949 elementor-widget elementor-widget-heading\" data-id=\"7a787949\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-608ca0a8 elementor-widget elementor-widget-text-editor\" data-id=\"608ca0a8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"383\" data-end=\"738\">At <strong data-start=\"386\" data-end=\"403\">The Haven Hub<\/strong> (&#8220;we&#8221;, &#8220;our&#8221;, or &#8220;us&#8221;), your privacy and the protection of your personal information are of utmost importance. We are committed to complying with British Columbia\u2019s <em data-start=\"569\" data-end=\"613\">Personal Information Protection Act (PIPA)<\/em> and safeguarding your personal health information in accordance with Canadian privacy standards for online therapy services.<\/p><p data-start=\"740\" data-end=\"909\">By using our website (<a class=\"\" href=\"https:\/\/thehavenhub.ca\" target=\"_new\" rel=\"noopener\" data-start=\"762\" data-end=\"784\">https:\/\/thehavenhub.ca<\/a>) or our services, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy.<\/p><hr data-start=\"911\" data-end=\"914\" \/><h3 data-start=\"916\" data-end=\"949\">1. <strong data-start=\"923\" data-end=\"949\">Information We Collect<\/strong><\/h3><p data-start=\"950\" data-end=\"1061\">We collect personal information only as necessary to provide and manage our online therapy services, including:<\/p><ul data-start=\"1063\" data-end=\"1507\"><li data-start=\"1063\" data-end=\"1139\"><p data-start=\"1065\" data-end=\"1139\"><strong data-start=\"1065\" data-end=\"1089\">Personal Identifiers<\/strong>: Name, email address, phone number, and address<\/p><\/li><li data-start=\"1140\" data-end=\"1262\"><p data-start=\"1142\" data-end=\"1262\"><strong data-start=\"1142\" data-end=\"1164\">Health Information<\/strong>: Information shared during therapy sessions, health history, and mental health-related concerns<\/p><\/li><li data-start=\"1263\" data-end=\"1383\"><p data-start=\"1265\" data-end=\"1383\"><strong data-start=\"1265\" data-end=\"1288\">Billing Information<\/strong>: Payment card details, billing address (processed via secure third-party payment processors)<\/p><\/li><li data-start=\"1384\" data-end=\"1507\"><p data-start=\"1386\" data-end=\"1507\"><strong data-start=\"1386\" data-end=\"1411\">Technical Information<\/strong>: IP address, browser type, device data, cookies, and usage logs (to improve site functionality)<\/p><\/li><\/ul><hr data-start=\"1509\" data-end=\"1512\" \/><h3 data-start=\"1514\" data-end=\"1552\">2. <strong data-start=\"1521\" data-end=\"1552\">How We Use Your Information<\/strong><\/h3><p data-start=\"1553\" data-end=\"1605\">Your information is used for the following purposes:<\/p><ul data-start=\"1607\" data-end=\"1868\"><li data-start=\"1607\" data-end=\"1649\"><p data-start=\"1609\" data-end=\"1649\">To provide and manage therapy services<\/p><\/li><li data-start=\"1650\" data-end=\"1725\"><p data-start=\"1652\" data-end=\"1725\">To communicate with you (appointment reminders, confirmations, updates)<\/p><\/li><li data-start=\"1726\" data-end=\"1758\"><p data-start=\"1728\" data-end=\"1758\">To process payments securely<\/p><\/li><li data-start=\"1759\" data-end=\"1816\"><p data-start=\"1761\" data-end=\"1816\">To maintain security and functionality of our website<\/p><\/li><li data-start=\"1817\" data-end=\"1868\"><p data-start=\"1819\" data-end=\"1868\">To comply with legal and professional obligations<\/p><\/li><\/ul><hr data-start=\"1870\" data-end=\"1873\" \/><h3 data-start=\"1875\" data-end=\"1893\">3. <strong data-start=\"1882\" data-end=\"1893\">Consent<\/strong><\/h3><p data-start=\"1894\" data-end=\"2160\">We collect, use, and disclose your personal information with your consent or as permitted by law. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Please contact us at the email below to withdraw consent.<\/p><hr data-start=\"2162\" data-end=\"2165\" \/><h3 data-start=\"2167\" data-end=\"2203\">4. <strong data-start=\"2174\" data-end=\"2203\">Disclosure of Information<\/strong><\/h3><p data-start=\"2204\" data-end=\"2279\">We do not sell your personal information. We may share your data only with:<\/p><ul data-start=\"2281\" data-end=\"2532\"><li data-start=\"2281\" data-end=\"2338\"><p data-start=\"2283\" data-end=\"2338\">Licensed therapists under contract with The Haven Hub<\/p><\/li><li data-start=\"2339\" data-end=\"2469\"><p data-start=\"2341\" data-end=\"2469\">Third-party service providers (e.g., video conferencing platforms, secure payment processors) under confidentiality agreements<\/p><\/li><li data-start=\"2470\" data-end=\"2532\"><p data-start=\"2472\" data-end=\"2532\">Legal or regulatory bodies if required by law or court order<\/p><\/li><\/ul><hr data-start=\"2534\" data-end=\"2537\" \/><h3 data-start=\"2539\" data-end=\"2570\">5. <strong data-start=\"2546\" data-end=\"2570\">Storage and Security<\/strong><\/h3><p data-start=\"2571\" data-end=\"2822\">Your information is securely stored in encrypted systems hosted on Canadian servers or with trusted providers who comply with PIPA and relevant privacy regulations. We implement appropriate technical and organizational safeguards to protect your data.<\/p><hr data-start=\"2824\" data-end=\"2827\" \/><h3 data-start=\"2829\" data-end=\"2849\">6. <strong data-start=\"2836\" data-end=\"2849\">Retention<\/strong><\/h3><p data-start=\"2850\" data-end=\"3015\">We retain personal information only as long as necessary to fulfill the purposes outlined in this policy and to meet legal, regulatory, and professional obligations.<\/p><hr data-start=\"3017\" data-end=\"3020\" \/><h3 data-start=\"3022\" data-end=\"3081\">7. <strong data-start=\"3029\" data-end=\"3081\">Access to and Correction of Personal Information<\/strong><\/h3><p data-start=\"3082\" data-end=\"3318\">You have the right to access and correct your personal information. To request access or changes to your data, please contact us at the details provided below. We may request verification of your identity before processing your request.<\/p><hr data-start=\"3320\" data-end=\"3323\" \/><h3 data-start=\"3325\" data-end=\"3357\">8. <strong data-start=\"3332\" data-end=\"3357\">Cookies and Analytics<\/strong><\/h3><p data-start=\"3358\" data-end=\"3544\">Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.<\/p><hr data-start=\"3546\" data-end=\"3549\" \/><h3 data-start=\"3551\" data-end=\"3579\">9. <strong data-start=\"3558\" data-end=\"3579\">Third-Party Links<\/strong><\/h3><p data-start=\"3580\" data-end=\"3772\">Our website may include links to external websites. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any external sites you visit.<\/p><hr data-start=\"3774\" data-end=\"3777\" \/><h3 data-start=\"3779\" data-end=\"3809\">10. <strong data-start=\"3787\" data-end=\"3809\">Children&#8217;s Privacy<\/strong><\/h3><p data-start=\"3810\" data-end=\"4011\">Our services are intended for users over the age of 16. If you are under 16, parental or guardian consent is required. We do not knowingly collect information from children without appropriate consent.<\/p><hr data-start=\"4013\" data-end=\"4016\" \/><h3 data-start=\"4018\" data-end=\"4052\">11. <strong data-start=\"4026\" data-end=\"4052\">Changes to This Policy<\/strong><\/h3><p data-start=\"4053\" data-end=\"4231\">We may update this Privacy Policy from time to time. The most recent version will be posted on our website with the effective date. We recommend reviewing this page periodically.<\/p><hr data-start=\"4233\" data-end=\"4236\" \/><h3 data-start=\"4238\" data-end=\"4260\">12. <strong data-start=\"4246\" data-end=\"4260\">Contact Us<\/strong><\/h3><p data-start=\"4261\" data-end=\"4369\">If you have questions, concerns, or requests about your personal information or this policy, please contact:<\/p><p data-start=\"4371\" data-end=\"4540\"><strong data-start=\"4371\" data-end=\"4388\">The Haven Hub<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48b0b9c3 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"48b0b9c3\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:%20+16048364016\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">(604) 836-4016<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">carly@thehavenhub.ca<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4481f9c8 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"4481f9c8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1b11d364\" data-id=\"1b11d364\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6fdd2f31 elementor-widget elementor-widget-google_maps\" data-id=\"6fdd2f31\" data-element_type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=Greater%20Vancouver%2C%20BC&#038;t=m&#038;z=10&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"Greater Vancouver, BC\"\n\t\t\t\t\taria-label=\"Greater Vancouver, BC\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Contact Information At The Haven Hub (&#8220;we&#8221;, &#8220;our&#8221;, or &#8220;us&#8221;), your privacy and the protection of your personal information are of utmost importance. We are committed to complying with British Columbia\u2019s Personal Information Protection Act (PIPA) and safeguarding your personal health information in accordance with Canadian privacy standards for online therapy services. By [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-68","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/getleadsdemoserver.ca\/index.php\/wp-json\/wp\/v2\/pages\/68","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/getleadsdemoserver.ca\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/getleadsdemoserver.ca\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/getleadsdemoserver.ca\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/getleadsdemoserver.ca\/index.php\/wp-json\/wp\/v2\/comments?post=68"}],"version-history":[{"count":17,"href":"https:\/\/getleadsdemoserver.ca\/index.php\/wp-json\/wp\/v2\/pages\/68\/revisions"}],"predecessor-version":[{"id":287,"href":"https:\/\/getleadsdemoserver.ca\/index.php\/wp-json\/wp\/v2\/pages\/68\/revisions\/287"}],"wp:attachment":[{"href":"https:\/\/getleadsdemoserver.ca\/index.php\/wp-json\/wp\/v2\/media?parent=68"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}